Shoreline West End Apartments - Vancouver, British Columbia

safsafsa 2022

Having Lived here for 18 months, will continue my tenancy if still work in Vancouver. Good view of Stanley Park, mountains, bay and North Vancouver. Brand new and clean buildings. Maintenance team reacts fast. Only issue is noise from beach activities during summer night, but it would be common for high-rise buildings in West End.

Oliver Stowe

Having lived at Shoreline for the last couple years, I have found their team to be extremely supportive and helpful. A big thank you to the Devon properties team for continuing to maintain the property to very high standards.

Sarah Maposa

Living at Shoreline has been amazing. So close to many amenities, parks, and restaurants. A-lot of activities and movements in the area making it a lively neighbourhood. You wont feel lonely while living at shoreline. The management was also amazing and special mention to Alisa and Jasjit they were super responsive, understanding and helpful. I highly recommend living at shoreline Westend.

Sameer Misra

Lately, it has gotten really hard to even secure an appointment for viewing an apartment in Downtown Vancouver. I moved here for a new job from New York and I was tired of my appointments getting canceled every day. It's not the real estate company's fault. I talked to lots of agents and they showed me how they are literally getting thousands of inquiries right after posting an ad.

Anyway, I was really lucky to get a viewing here and I had to provide all of my documents listed in other reviews and thankfully the process worked out in my favor.
I would like to point out that the staff are really helpful and friendly (shoutout to leasing agent Jasjit, Building Managers Eric and Alisa). Right from day one, they have been really responsive to all of my queries and requests and any maintenance requests were immediately addressed. The building is very well maintained and the location is amazing. The fitness center is a steal for the fee they charge and the parking is spacious (not cramped like other buildings).
I would definitely recommend based on my personal experience and I hope your application gets through.

Carolina B.

DO NOT RENT HERE! This is going to be a long review but bare with me. I’ve been a tenant at shoreline since they opened, and I was the first one living in my unit. Management was great until I signed the lease. They changed management at least 3 times during my years living there, and sure the new one is more responsive, but just as bad as the other ones. My last place I rented for 6+ years and never in my life had such a bad experience when renting a place like I had it here.
- Management are greedy and will do anything to charge you more. They’ll mention things as included before you sign the lease then deny it after you signed it and charge you.
- Rent is extremely inflated - the only thing good about the building is the location. They claim because the building is concrete it’s very good at soundproofing but you can hear absolutely everything from your neighbors (from walking to intimate night noises). Also worth mentioning some things were poorly installed, such as the kitchen sink which fell by itself once.
- Fire alarm goes off AT LEAST 1-2 times a month (some other months it went off once a week)
- Management will only answer when they want to. Most of the time they’ll ignore.
Other incidents:
- Maintenance opening my unit while I was in it without permission or notice while I was on the couch in pajamas
- Management denying my visitor which resulted in me having to contact the tenancy branch while I was traveling abroad
- Lack of respect during inspections, had someone completely messing up my apartment and just leaving it like that (photos to prove it)
- Management changed paying platform without notice while I was out of the country and Wouldn’t accept any other form of payment unless in person even though they were the ones that never communicated the change
Please reconsider your decision when thinking of renting here - save yourself the stress.
PS: I’ll make more edits once I move out officially on august 31 as I’ve seen other reviews that say they made it extremely hard to move out.

It's a Thing Imagery (Sergej Krivenko)

So far, moving in to the Shoreline West End apartments at the beginning of July, I've had a great experience. Back when I was shopping around for an apartment to move into, Patrick was super helpful and accommodating for viewing times and answered any questions I had without hesitation - I felt like I was in good hands here, on top of how nice the apartment was that I'm now living in.

When it came to moving in, I had a specific date and times my movers were able to move or else I might not have received my stuff for weeks (government move), and I was given the information rather late into the game. Patrick bent over backwards to find me a spot on one of their busiest days of the year, securing a time and an extra elevator, and made for a rather effortless move-in.

After living here for half a month, I can still reach out to Patrick and the rest of the management team without worry, and they're always very responsive. They're professional, knowledgeable, and you can tell they enjoy what they're doing! The maintenance staff are also quick to respond to anything that needs fixing. I had a few small things to look into when I moved in and they were done within the hour. Overall, I'm very happy with my experience at the Shoreline West End!

Davi Fagundes

Management that enforce 1 tenant max for a studio is abusive. You should not set unreasonably low figures in order to maintain a quiet atmosphere or to reduce wear and tear.
Edit after their unapologetic response:
- The National Occupancy Standard is not a rule, regulation or guideline for determining if a given dwelling unit can be rented to or occupied by a given household.
- The Standard is not meant to an enforceable standard for private landlords or community housing providers to use to decide whether to rent, or continue to rent, a given dwelling unit to a given household.

Thomas Ricks

If I could rate it zero star, I would.
The encounter with the rental real estate agent was so unimpressed. I submitted an application via their online website and added additional document that someone would normally have. Yet they insisted on something that does not really matter much in terms of ability to pay rent. Somehow they requested zoom meeting for no reason to discuss my application (for what?). Never had to have a meeting to rent an apartment in my live. Multiple agents replying my email and requests yet, no one seems to know what they are doing.

I can already tell the management will be very bad when they are disorganised. At the end, they came back to me saying it is a bit early for the intended move in date, check later. And this wasted me 3 weeks back and forth. The location and building might seem nice but honestly, if the management is bad, I wouldn't bother.