Kamloops Computer Centre - Kamloops, British Columbia

Rejean C.

Bon service mais personne ne parle Canadien (Anglais et Français). Ils ne parlent que Brittano-Colombien (Anglais)

Johnny H.

Had this place build my computer, charged me 400 dollars. Buddy went to Jostco for the same thing and it was only 170$. Jostco even did proper cable management unlike KCC. I pretty much got scalped by this business. Go to Jostco for superior service.

Fern W.

Amazing service with a computer tech today! It’s always amazing to me how knowledgeable the team is. Solved my problems (virus) very quickly and efficiently. Highly recommend these professionals!

Kristina G.

I have been dealing with these people for years. They helped me with my last computer. It's the best one I've ever had! They recently did some hardware upgrades on my computer and my husband's laptop. They are fast and reasonable. I highly recommend them.

Hanna C.

UPDATE: They saw my review and gave me a refund for the charge so that's nice!

They charged me 35$ for a "diagnostic" which included the same basic tricks you can find with a 5 minute google search at home and that I'd already tried myself! My surface wasn't turning on or charging so they "tried a couple different chargers with no success in booting it up". When I asked if they could retrieve any data from it, they told me they don't do that kind of stuff. If I had known I was going to be paying 35$ for some dude to plug my surface in and leave it for 2 days and not even attempt to retrieve any data obviously I wouldn't have gone there. JUST GO TO YOUR LOCAL CELL PHONE REPAIR SHOP IF YOU WANT ACTUAL HELP FIXING OR RETRIEVING DATA OFF OF A DEAD DEVICE - Phone Depot charges 20$ to retrieve data and no such thing as a "diagnostic charge".

Greg U.

I work from home and use my personal computer. When I went to plug in a USB cable this morning, a static discharge shorted my computer and it turned off. When I couldn't get it back on, I panicked. I'm a fairly tech savvy person, but I was busy and didn't have time to troubleshoot on my own.

I took it to Kamloops Computer Center and they said there would be a $25 diagnostic fee, plus repairs. I left it with them and figured I would be down a computer for a few days.

They called me in three hours, and told me the computer was booting fine, it just needed time to release the static buildup. When I went to pick it up, they had waived the diagnostic fee. I'm not behind on my workload and I didn't have to spend any money. Thanks!

Speedy and friendly service. I'm definitely buying my next upgrade from here.

Sheba T.

Came from out of town on my birthday to fix my external hard drive. Saw reviews and thought KCC will be able to help. I clearly explained the problem and what I had tried in order to save the data on the hard drive . Told them it was nothing to do with mechanical problem . They said they will “do diagnostics “ by tearing apart the drive and let me know. Half hour later they call me saying they tried the same thing I tried and they can’t fix it. I have to send it to Vancouver and will cost 1000’s . Very disappointed as I already explained everything , then they charged me 50$ for their time and ripping open the drive for nothing .

thomas K.

Received terrible service. Had dropped off a laptop for warranty that was completely covered but turned out most of it was not. They took over 4 months to do the repairs and even when they tried to return it the first time they had damaged the keyboard and looked like a golf ball was shoved under it. This time i picked it up half the keyboard did not work at all. When talking to the service manager they tried passing it off as normal and they could do nothing about an he was very rude in telling me so. Avoid this place as they will never give you a straight answer to what repairs they have done