Alberni Electric - Port Alberni, British Columbia

Dakota Smith

Helped us complete a service upgrade, as well as tons of other work. We are super appreciate of the work they completed, their technicians kindness and positive attitudes! I was surprised at the couple 1 star reviews based on our experience, until I took at the posters history..
Anyway thanks again and we will definitely be working with them on future projects 🙂

Ryan Corbett

These guys did damage to my home , and kept demanding payment when they were told we were waiting on our insurance company . To date we still are waiting on our insurance company to investigate , anyone who has dealt with insurance knows they are slow slow slow . And then they go lodging a file with the crt dispute resolution instead of simply sending an email asking for an update . They expect us to pay the fees . My door no longer opens and closes properly I’m waiting on a second opinion from a non biased engineer , the first one did mention that even if it wasn’t structural they likely damaged my door and frame by leaning on it while drilling holes in my home . They took over 3 hours to feed a wire 20 feet cause they chose a stupid spot to go thru . I had a gas company come and put a line in for an outdoor bbq and they were able to by simply choosing the right pathway have that unbendable gas line go to the same place in less then 20 minutes . Not only was my home damaged they expect me to pay time for incompetent workers . They also knocked a jar off my shelf inside smashed it everywhere and tried to hide and deny it . Funny while cleaning that room a couple weeks ago I found a bag stashed underneath the platform for my hot water tank full of the broken glass . If your going to use these guys make sure you babysit them

Your response is negligible, the broken jar was not in the pantry, the jar was on top of the cupboards that are in the storage room, are you suggesting my 3 foot child was able to reach nearly 8 feet in the air, my 3 year old child was also upstairs all day with my mother while your technicians were downstairs working.
you honestly think i would keep this said jar in reach of my child considering the contents or the fact that the ministry regularly comes thru our home inspecting it due to another child in care?

i was not in my home the whole time your technicians were down here. i was constantly upstairs checking on my child... but thats not what this is about, this is about the fact that my door was compromised and is just not something you nor your company is willing to accept and render, although you did put it in the legal claim like it somehow would go in your favor?

the description of the broken jar did not change ONE time, it was the same description every single time. i find it appalling that you would spew lies such as this just to defend yourself rather then own up to your employees mistake.

if we want to throw pointless points out, i could mention that you bled on my outside couch cushion? cause why not.

your techs did not do an excellent job fishing the wire as your apprentice used a Sawzall to hack the heck out of the outside beam, instead of moving over to more suitable approach, such as the gas technicians did that came thru my home. Your technicians were also told that i would much prefer you cut the drywall out as oppose to hack the outside of my house, in fact they were told they could remove as much drywall as necessary as i worked in the trades as a Mudder/Taper and it would have been very easy for me to repair.

We have not provided you with any updates, because there have not been any updates, insurance companies work slow, you should know this.. any business owner would know this.

You are absolutely right that this is in response to legal action, as I had assumed you would wait until the insurance company was finished their investigation.,

as far as you having someone assess the damage, you never sent anyone to my home to asses it, you never sent a carpenter nor an engineer, and in fact when we contacted the engineer you suggested they clearly stated that you had not sent them anything but a couple of pictures and that was not enough information for them to make an informed decision on.

The fact of the matter is my door opened and closed completely fine before your technicians did work on my home, and you are clearly not willing to wait for the investigation to complete to determine whether this is simply coincidental or not.

Sierra

Alberni Electric re-did our electrical on our first home and we will be forever grateful! They are always very friendly and are very good at what they do! I recommend them to all my family and friends.

Lisa Nogier

This is probably my 10th experience with Alberni Electric. They have always been quick to fix whatever needs done! Best thing they could have done was to bring Brad on the team he has been amazing! Communication is great

Richard Vaughan-Thomas

From start to finish Alberni Electric was a joy to deal with. From Stacey in the office to Brad and Dylan the electricians they were all very professional and did a great job.
Highly recommend.
Richard V-T.

Pioneer Towers

Alberni Electric is a cut above the rest, bar none - the quality of service and expertise is hard to find. We always find the price is right, the electricians are knowledgeable, respectful, always clean up after they're done. Highly recommended for your electrical needs.

Rebecca Standley

The electricians at Alberni Electric are always professional and efficient, and the office staff are friendly and responsive. I’ve used Alberni Electric for many years now for all my electrical needs, and wouldn’t call on anyone else.

Premraj Shivdasani

A super company. Brad, Dylan and the entire office staff, Stacey, Mel are great to work with. Proficient, honest and committed to doing a great job. Highly recommend Alberni Electric for all kinds of electrical work. The best in the business, methinks.