Anytime Fitness Ancaster - Ancaster, Ontario

Dr. A. T. A.

I’ve had a great experience at Anytime Fitness Ancaster! The gym is always clean, well-maintained, and has everything I need for my workouts. The atmosphere is welcoming and never overcrowded, which makes training so much more enjoyable. Ryan Yea is very professional, friendly, and helpful. He makes workouts fit my goals and fitness level, and always gives great tips and encouragement. I’ve seen real progress and recommend him for great personal training!

Britta B.

Beautiful, clean and well equipped gym - accessible 24/7. Save place for any age group and skill level. Very supportive staff.
Ryan is the most amazing personal coach. His schedule is very accommodating and his positive mindset contagious. Thanks to his expertise and personalized exercises I was able to overcome an old injury that had been bothering me for many months.
100% recommend this place!

Darla G.

Being new to the whole working out thing - this gym is great, the female staff work hard at keeping it clean and tidy! There are a lot of machine options and you don't have to wait. Training with Joelle is awesome, she is very good at switching gears if something hurts or bothers my old body. I highly recommend Joelle for a good workout! Sometimes the music is questionable (but the staff is really great about changing it!)

Ketty B.

I started going to Anytime Fitness Ancaster after a really long break from going to the gym and it's been the best experience. All the equipment is new, the staff is friendly and the gym is taken care of really well. I've also been getting personal training with Ryan and it's been so helpful. He's really gotten me back in the routine of working out, teaching me how to use the equipment and is encouraging. He's a great asset to Anytime Fitness!

Jay B.

I have been a member here for the last 9 months and started training with Joelle 7 months ago. Joelle has pushed me and encouraged me throughout my journey and I am now down almost 65 pounds. She is great at accommodating injuries and switching gears if something is acting up. Workouts are always changing, keeping things fun, and she has taken note of many of my gym goals so we can keep working towards those unassisted pull ups and heavy deadlifts. She helps talk out nutrition which has been helpful. She has also accommodated my sometimes crazy schedule last minute which has been great. Joelle is not only an amazing trainer, but also a wonderful person. The gym itself is always clean and organized and the gym culture is outstanding!

Katelyn L.

When I initially signed up for this gym I thought it had great promise but now as I approach the need to cancel I am truly upset with how difficult staff members are with me and they have no respect to hearing my concerns.

I had to freeze my membership due to financial constraints and it was to my understanding that I could only freeze three months at a time. Mid way through my freeze I decided I wanted to cancel as I felt that I couldn't continue due to my finances. I had no direction on how to approach cancellation so the moment my freeze ended I went through the app and emailed to request the cancellation.

Upon this I was informed that I must give 45 day written notice which I understand is in the contract but my contract says open ended l, meaning I'm not locked into a term so I think it's ridiculous to demand someone pay after they've requested to cancel. Furthermore my contract stated starting January 2030 which clearly that year hasn't happened yet and I was told that was due to the location not being opened at the time but there is by no means a way this is legal and proper actions.

When expressing my concerns over the legitimacy of the cancellation process and my contract I was finally responded to with an email basically stating they will no longer discuss matters of my cancellation unless I can pay them the 45 days worth after cancellation.

I want to add that I moved and am being told I either drive over an hour to cancel and make payments or do it over the phone which I find extremely unsafe.

All I ask is that this business respect their customers and not be shady. I didn't want to leave a terrible review like this but I'm upset that my cancellation request is being simply ignored.

I've sent a complaint to consumers and I surely hope they reply back and help myself and any others dealing with this issue. It's truly unprofessional how they are treating me.

Jen W.

Such a great gym with a welcoming atmosphere. Ryan is knowledgeable, supportive, and makes working out something I actually look forward to. The workouts are always different, which keeps things motivating and enjoyable.

D

Ryan is one of the most effective trainers I’ve worked with. He takes the time to clearly explain each exercise and demonstrates proper form, which helps me feel confident that I’m training safely and getting the most out of every workout. He’s patient, knowledgeable, and always encouraging, pushing me just enough to reach my goals without ever feeling overwhelmed. His workouts are well-structured, challenging, and tailored to my individual needs.