Barrhead Healthcare Centre - Barrhead, Alberta

Anthony R.

Took my wife in for a bladder infection and problems of mobility with her right side of her body. We were in fast, the doctor came in, patted her on the shoulder, gave her a general antibiotic for the infection and said go home, never checked her or talked to her about mobility problems. Very disappointed.

heidi S.

I went to emergency on September 27, around 10:30am, upon arrival the triage nurse (an older grey haired lady) asked why I didn't go to the walk in clinics, and why I would come to Barrhead. I am from Spruce Grove. I replied that I didn't know there was walk in clinics and that I couldn't get into see my doctor till the end of October. The nurse proceeded to tell me that well this visit isn't a solution and that I am not going to find out what is wrong with me, I need to go to my Dr. She asked what my pain level was and I stated a 10, I stated I have an ulcer so I do not like taking pain meds and had not taken any. She proceeded to say well if its a 10 why would you not take pain med. She then must have looked at my medical file and asked if I took any Neoproxen, I again said no that is what gave my an ulcer! I was seen by Dr. Mubin who spoke with me for all of 30 seconds, wouldn't listen to me. I said my rib hurts and the pain is terrible. He said it's a pulled muscles, I said it doesn't feel like a pulled muscle- can't order an x ray? All he wanted to do is prescribe pain killers. The Dr ordered an ultrasound for my abdomen that I couldn't get into for 3 weeks even if I wanted too. Turns out after having to make another emergency room visit a week later (thank you Stony Plain for excellent service) I have broken ribs!!!!! I was treated absolutely worse than a stray dog. If you don't genuinely want to help people then find a different profession!!!!

Amanda C.

From the receptionist who couldn’t be bothered to glance up from her computer screen to the triage nurse who selectively ignored my entire existence.
And then there’s the doctor—oh, the doctor! I walk in complaining of chest tightness and trouble breathing, and what do they do? Draw blood to test my kidneys! Because, you know, chest pain and kidney function are practically interchangeable. 🤦‍♀️
But wait, it gets better. The judgmental nurse swoops in, bearing Advil like some twisted Florence Nightingale. “Here,” she says, “take this for your extreme pain.” 🙄 Except I didn’t want pain relief; I wanted answers! 🤷‍♀️
Helen Keller could’ve done a better job than this lot. It shouldn’t matter why I’m here or how I look—I walked into that hospital with a medical issue, and I deserve to be treated like a human being.
So, dear medical professionals, instead of strutting around like your stethoscopes grant you VIP status, how about doing your actual job? Your bedside manner is colder than a frozen MRI machine, and your compassion? Well, it’s somewhere between a rock and a hard place.
Next time I’m ill, I’ll skip the hospital drama and consult Google. At least Google listens to my symptoms without judgment.
You’re all a disgrace to the medical field. Maybe consider a career change—morgue attendants, perhaps? At least there, your patients are as cold as you are. ❄️

Steven P.

Went in because I believe I was having issues due to stomach flu. The staff and the doctor were very kind and efficient. The doctor was very friendly and took the time to answer all of my questions, everyone seemed very knowledgeable, I was pretty scared and they were all very reassuring and quick and efficient. Very different experience from the crowded city hospitals. Thank you all again 🙂 If I could give you 10 stars instead of 5 I would. Your hospital and staff are wonderful.

James S.

Great staff and wonderful doctors. Thank you for helping and healing. I appreciate your efforts.

Reymond A.

From information staff and doctors all of them are very kind and approachable.

Christina F.

If I could give ten stars, I would. Every experience with Barrhead hospital has far exceeded all prior experiences with Healthcare.
From janitorial staff to doctors, Every single person staffed at this hospital is compassionate, understanding, and caring.
I am especially impressed by their level of professionalism when addressing mental health concerns.

Thank you all so much for everything ❤️

Ash S.

Hospitals should be open 24/7. I understand that there aren't many staff members but with the way that it is right now, if you have a medical emergency after 8pm and live in the Barrhead area you have to drive to Westlock or wait until 11am the next day. Hospitals aren't clinics. Clinics can have specific hours, Hospitals are supposed to be actually open all hours. Some of the staff is nice though