Comox Pacific Express - Campbell River, British Columbia

Seana A.

Wow! What a fantastic experience I had with Pacific today. With the postal strike, the package would normally go through them, but ended up at Pacific, and thank God it did! Pacific called me to make sure I was going to be home for my package and he was so pleasant and I told him I hope he gets all business from Canada Post.

Lee Y.

I had an electric bike delivered by this company. Very nice experience. They phoned to check about the delivery.Their driver Steve is amazing. Helped me with the box. It's nice when you get such great service. They delivered a heavy item before and it also was a great experience.

Calum C.

Order placed through large Canadian retailer for a 77” TV, which was sub-contracted to a delivery company, Comox Pacific Express. I received a call on February 29th, and was advised TV would be delivered on March 2nd.

On that delivery date, the order came. What the delivery truck did was park on the street, and only one person handled this item.

My expectation is with a 77” tv costing over $3,600 the item would be treated with care. That would be two people handling this item. Your one delivery person put the item on the sidewalk to knock on my door. As you can see by photos, it was snowy and wet, and you can see the damage done to the box, and the mess it did to my living room floor, and carpet.

Even the Owner’s Manual states “Use at least 2 people to move a large TV.

Anyone with common sense would realize this 77” TV that cost $3,600 plus should have two people handling it. And when you do not, what about the handling of it. What about the long-term warranty of this item. Do I have any faith in that it was handled properly during shipment, and that day? None, zero.

If you use this Company for shipping, I suggest be concerned about their handling of products.

Wayne G.

Like to thank Tim at Campbell River Pacific Express for his professionalism and commitment to Customer Service a trait that is being lost in our so called technical world. To make a long story short a large and expensive vehicle part didn’t arrive and was lost in system . So called tracking # ❓❓I was in a bit of panic mode but Tim kept in touch daily and sometimes 2 time a day updates in attempts to find. This was comforting and I knew there was a person putting a effort locating my parts. Parts showed up 9 days later and Tim called saying to put on a happy face my parts arrived. Customer Service is an Art and Tim could teach courses. THANKS TIM

Will E.

I ship alot of items with them! Always good service and friendly staff

Dan A.

Best trucking company on island

Natalie G.

Great staff and service is top notch.

chris L.

The best