Fairfield by Marriott Inn & Suites Orillia - Orillia, Ontario

Sandra O.

We stayed 2 days at this hotel and we are very satisfied with the cleanliness of the room, the service of the staff, the location. A gesture that further increases our satisfaction is seeing the manager get involved in cleaning the areas during breakfast. She helped the employee to empty the bins, clean the spaces ... thank you because this is a gesture of collaboration and appreciated as much for the staff as for "us" the clients.
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Nous sommes restés 2 jours à l'hotel et nous sommes très satisfaits en ce qui concerne la propreté de la chambre, le service du personnel, l'emplacement. un geste qui fait monter davantage notre satisfaction c'est de voir la gérante s'impliquer pour nettoyer les aires lors du déjeuner. Elle a aidé l'employée à vider les poubelles, nettoyer les espaces ... merci car ceci est un geste de collaboration et apprécié autant pour le personnel comme pour "nous" les clients.

Marc K.

Excellent rapport
Qualité-prix !

sandra L.

I finally get around to writing a review. I stayed at Fairfield for a couple weeks for work. The staff were amazing. They were able to accommodate me with staying the full 2 weeks. Initially they were days I couldn't book, which meant I would have had to go to another hotel. The front staff, from Jasmin to Matthew were exceptional at accommodating me! They worked hard to make sure my stay was a smooth one. Everyone was very professional, friendly, knowledgeable. Rooms were super clean and comfy, breakfast was very good, patio is a nice touch. The gym, although small, had a nice variety of equipments to do full body workout. 5 stars stay all the way!!!! Thank you for your kindness 🙏

Taylor

Extremely clean, breakfast had great options, rooms are modern and you feel safe being there. Highly recommend, and would go back forsure. Lobby has tea and coffee available at all times and it’s hot. Pool was warm, saw the fitness centre and it looked really nice too.

Richard Z.

I am happy with my stay. I will be staying here again should I come back to visit. Room was clean and all amenities were provided. Plenty of outlets and two bedside tables which I appreciate as my CPAP takes up one. Really appreciate the microwave. Wish the shower head was an adjustable handheld unit instead of fixed as it was mounted very high up which made the rather average water pressure feel weak. The exercise room is of sufficient size and has a reasonable variety of equipment although I wish a Concept 2 rowing machine was among them. I appreciate the availability of a pool but did not use it. It looked very clean. I question the choice of having non-frosted 1st floor floor to ceiling windows all around the pool. The provided breakfast looked good but I chose to have breakfast in town. The black coffee was good.

All of the front desk staff were kind and exceptionally courteous. They helped me after I accidentally locked myself out of the room. Matthew is exceptionally good as far as customer facing staff goes. His pleasant tone and cheerful demeanor is infectious. On par or better than what I have encountered at luxury resorts.

I would also like to express my appreciation for Laurie of the cleaning team who returned two items I had forgotten in my room to the front desk who immediately reached out to me regarding options for pickup vs mail home. As one of the items is of quite high value she deserves to be commended and compensated for her honestly and integrity.

DanM

Stayed 4 nights. Nice clean rooms, friendly people from the front counter to the kitchen staff. The breakfast was always well stocked and there was a nice variety. My wife and I enjoyed the stay. The room was very clean and quiet.
We choose this hotel as a central location for day trips on our vacation and it worked very well. We would definitely go back.

jill M.

Just got back from a one night stay. What a beautiful hotel. Very clean and well kept.Breakfast was great, nice patio to sit outside and enjoy your breakfast if you wanted to. Plenty of umbrellas. Wide selection of food items available. You can tell this Hotel is run properly. All the staff were friendly and happy, looked like they enjoyed being at work. Top notch place to stay if you're in Orillia.

Dina

The Orillia location was exceptional. From the service to the room to the buffet breakfast (amazing and appreciated). Paul and everyone we interacted with was outstanding - the friendliness and helpfulness of the staff was amazing. The rooms were so clean and not worn out - we look for that where we stay, as some places don't age very well. Easy parking, space for boat and trailer. Definitely no fuss...makes stay stress free. Kudos to the whole team at Fairfield Inn Orillia.