GigaByte Homes Inc. - Morinville, Alberta

Molly F.

Unfortunately, our experience with this builder has been extremely disappointing and frustrating. We moved into a brand-new home expecting quality workmanship and reliable service, but instead encountered a long list of serious issues—some of which have posed safety and structural concerns.

On possession day, we were shocked to find that the builder had failed to file the proper paperwork, and instead pressured us to take possession under a “tenancy at will” agreement. This put us in an extremely uncomfortable and legally uncertain position at what should have been an exciting milestone.

From the outset, the entire house was painted in the wrong finish, an issue that should have been easily avoided with proper oversight. We also discovered damage to the tub, structural deficiencies, and an HRV unit that was installed in the wrong location. Within just a month, our hot water tank had to be replaced—it was not only connected incorrectly but ultimately failed altogether.

The most concerning incident occurred when a leak appeared through our main floor ceiling. Initially, we were blamed for the damage, only for it to be revealed by the plumber that a cracked tub spout—installed by their team—was the true cause. While they did eventually agree to fix it, their proposed solution was completely inadequate: sanding, patching, and painting over the ceiling damage instead of properly addressing the compromised beam. This type of shortcut not only fails to fix the underlying problem, but also opens the door to long-term issues like mold and structural deterioration.

We expected far more from a new home under warranty. The lack of accountability, poor workmanship, and substandard repairs raise serious concerns about the builder’s practices. Buyers deserve transparency, professionalism, and long-term quality—not just cosmetic fixes and blame-shifting.

I would caution anyone considering this builder to do thorough research and proceed carefully. Your home is too important to trust to a company that does not stand behind its work.

Ashley

Just closed on my first home & it was so smooth. Communication was clear, I've been contacted to make sure all is well they really stand behind their work. The finishes are gorgeous. Obsessed with my coffered ceilings and the cabinets to the ceiling that I was told are a standard item in all their homes when others I've seen are not just makes my kitchen look more grand. Love the appliance packages I was able to choose from so I didn't have to deal with the headache. The showhome also is absolutely gorgeous was impressed walking through. very happy with my purchase thank you gigabyte!

Brett A.

I purchased a new townhouse from Gigabyte Homes, we love it! High end finishings, it looks great and feels like home already! They have answered all our calls and have resolved any issues that have come up! And issues were very minor, regular new home stuff like paint scuffs etc .. I would definitely recommend Gigabyte Homes to anyone looking for a new place to call home!!

Natasha

I have lived in my home for 4 years. I've decided to now upgrade and just like when I purchased years ago the customer service has always been superior. Every question I have has always been answered the houses I can tell are built with quality and finishes you don't find in a typical average home. The company has grown from when I last purchased and I can definitely tell why. I am very excited to have my 2nd new built to be complete by gigabyte

Raj T.

Gigabyte Homes is the best builder we have worked with in Alberta. The attention to detail, the quality construction, the incredible on time service and delivery. Absolutely the best . We have worked in Alberta for years on a wide range of projects. After working with Gigabyte over this past year and seeing his TEAM preform and deliver amazing homes time after time. We knew we found the right builder to work with long term. #AbsolutelyTheBest.

Keep up the great work Gus

Cheers
Raj Thind
Trimara Development Group

Marshal M.

Great builder, very good quality of work and high end finishing. I’ve seen many home builder that try to cut corners to save a few dollars, but GigaByte Homes goes above and beyond to make sure the home stands out from the rest.

I also had Gigabyte Homes come out to install a Deck for my investment property, I was very pleasure by the price and their turnaround time.

Competitive price, superior quality, and awesome after sale support. Whether you are looking to building your first home, or your forever home, I would highly recommend GigaByte Homes as your next home builder.

Thank you for taking care of your customers and standing behind your quality.

darleen J.

Purchased a house from Gus, never provided us with the property file. Tried contacting him via email and phones, left voicemails with call back numbers but never even for once this guys got back to us. Communication is the key to any business relationship. Very poor communication.

Don S.

Pleased to be part of GigaBytes network for flooring. Great design quality and choices by the GB team. Looking forward to continued work with GB in the future.