Imagine Cannabis | Cannabis Dispensary White Rock, BC | Same Day Weed Delivery - White Rock, British Columbia

Nicole

This is a great store. It’s bright, clean, well organized and has knowledgeable, friendly staff. I knew what I wanted when I went in and along with my purchase, I also got some great information about different products from that brand and another couple of recommendations of what I might like based on what I bought. It wasn’t overwhelming or aggressive and I could tell the guy who worked there was passionate about weed and really knew his stuff. Great experience all around. Thanks!

Sahibdeep S.

I recently purchased the Liquid Imagination 14g flower on Gursimran Singh recommendation, and I absolutely loved it. Gursimran was professional, knowledgeable, and had excellent communication skills. His customer service was top notch, listened to what I was looking for and guided me perfectly. You can tell he really knows the products and cares about helping customers find what works best for them. Highly recommend speaking with him if you want solid advice and great service!

Kidd M.

The lady on the phone was a sweetheart. You must be getting a lot of calls but I was treated like I was the first. Always a great experience.

Austin J.

Matt was incredibly helpful, as the well the gentleman on the phone had great customer service. Overall the best spot in white rock for bud

robin S.

Great experience at this store! Deepak recommended a strain that was exactly what I was looking for. Super knowledgeable and friendly, really appreciated his advice. Definitely coming back!

Aishal M.

I had an amazing experience! Pari was incredibly helpful and knowledgeable in guiding me through the selection process. She took the time to understand my needs and recommended the perfect products. Her friendly demeanor made the visit enjoyable. I highly recommend Imagine dispensary and Pari's assistance for anyone looking to find the right cannabis products!

T O.

This dispensary might look sleek and modern, but don’t let the shine fool you — the experience falls flat. They promote a luxury retail experience with an engaging sales style that avoids using tablets, but the staff just aren’t equipped to pull that off.

This kind of sales approach can work, but only when your team actually knows the products inside and out and has the confidence to guide customers. That wasn’t the case here. The staff were friendly enough, but seemed unsure, undertrained, and not especially helpful.

The store itself looks great at first glance — clean displays, nice lighting, everything merchandised neatly — but once you start actually trying to shop, it becomes frustrating fast. The labels are colour-coded but not explained, the THC/CBD percentages are fine-print and hard to read, and finding what you’re looking for feels like a scavenger hunt.

Not exactly the seamless, premium experience they’re aiming for.

On top of that, I noticed some pretty big discrepancies between manufactures product information and what they had listed on their labels and website. Strain types and product details didn’t match, which makes it hard to trust what you're buying.

Beckham D.

Went here for the second time today and although yes the store itself is undeniably clean, cool, and classy, the real draw for me
Is the customer service. I was helped out by Gursimran today and as someone who’s been in customer service for many years I can safely say this guy has got it down. Super helpful, welcoming, knowledgeable and friendly! Not sure if there is a head office who reads these reviews but if so, please make sure Gursimran gets a raise or something cause I assure you he is making you lots of money.

Edit: Came back here again for the first time in a few months as I was taking a tolerance break and this time I was helped out by Matt; phenomenal dude and salesman. First time I came 10/10, second time 10/10 and this time… yet another 10/10. Keep up the great work y’all, I’ll be sending everyone I can your way!