Louis Gervais Fine Foods & Catering - North Vancouver, British Columbia

Brooke H.

I’m sharing this review in hopes that it helps others make an informed decision when considering Louis Gervais for catering. I’ve included photos of the platters we received for a “finger food/light refreshments” event for 80 guests. While the company appears to have strong reviews online, my experience tells a very different story.
When I first contacted the company, I clearly stated that I was organizing an event for 80 attendees, had a budget - but was flexible to go higher if they thought it would offer even better options, and most of all, welcomed their guidance since I was new to planning something of this scale. Based on their recommendation, I ordered four platters—which were described as serving a total of 120 people. To be cautious, I even added a fourth platter.
When the food arrived on the day of the event, our immediate reaction was shock and deep concern. For $977, what we received looked more appropriate for a small gathering, not an event of 80. It genuinely felt like we had been taken advantage of. I hesitate to use the word “scammed,” but that was the sinking feeling I had—especially knowing how many guests we needed to serve.
After expressing my concerns, the owner eventually offered one additional tray, stating that everything I initially received had been “accurately weighed” and matched their listed portions. Even with that tray, the quantity was still not nearly enough to feed our group, even by light refreshment standards.
What was most disappointing, however, was the tone of communication that followed. After picking up the extra tray, I received unprofessional and inappropriate text messages from Louis himself. Only after sending a formal follow-up email did I receive a partial apology, but again, they stood by the idea that the food provided was sufficient.
To add context: two of the trays were cheese and charcuterie, each priced at $310 and claimed to serve 40–45 people. I invite anyone to view the attached photos and ask yourself whether what was delivered lives up to those claims.
Ultimately, this experience was disheartening, expensive, and stressful. I hope my review—and the attached photos—offer some transparency to others so they can approach this caterer with caution, clear expectations, and, ideally, look elsewhere.

Munro S.

Perhaps difficult to assess Louis Gervais Fine Foods as the reviews are a mix of bistro reviews and catering reviews. However, having had a delicious lunch there and reading through a variety of reviews, it's evident that quality and flavours are consistently excellent across both experiences. Specific notes for the onsite bistro: great outdoor patio, craft beers are available in the cooler, and I wish they would update their weekly menus consistently online (the website's latest menus were nearly 2 months previous).

Madison M.

Louis, Kelly, Sabine, and the entire Louis Gervais Fine Foods & Catering team were absolutely exceptional. From the start, they made the process seamless, catering our wedding with an impressive level of professionalism and care.

The food was not only delicious but a highlight of the evening—our guests couldn't stop raving about it. They coordinated effortlessly with our other vendors, ensuring everything flowed smoothly.

Their attention to detail, warmth, and elegant service exceeded our expectations. I highly recommend Louis Gervais Fine Foods & Catering for anyone seeking top-tier service and unforgettable cuisine for their special event.

Riley R.

My wife and I hired Louis Gervais Fine Foods & Catering to cater and bartend our wedding and we could not have been happier with that decision!

From the great atmosphere at the tasting dinner with Chef Louis and Sabine; to the professionalism and insight provided by Chloe at the site visit; they were so easy and fun to work with. Chloe took care of everything from creating a detailed rental list, to seating arrangements, and organizing staff.

The big day could not have gone better! Our guests loved the delicious food from the unique appies (especially the mini steak frites) to the delicious mains served family style. Their team also executed the set up perfectly and left our venue spotless.

We would highly recommend them for any catering event and not to mention the delicious food available for lunch at the storefront! 🙂

Ryan W.

Louis Gervais catered our wedding in August 2022. We considered several options for catering and did multiple menu tastings. We found the menu tasting offered by Louis Gervais was on another level, both in the quality of the food and the customer service from their entire team. After that it was an easy choice. The meals and the hors d'oeuvres at the wedding were a highlight for everyone. We highly recommend Louis Gervais FFC to anyone looking for a great event caterer.

Jin C. O.

Found this hidden gem in 2017 yet havent given them reviews.
Excellent food. Service is good even when they get super busy. Try avoid lunch time if you want quick service.

Morvarid Z.

We used Louis Gervais Catering for our company event, and everything went incredibly smoothly. The team was excellent—professional, attentive, and warm throughout the evening. Their attention to detail stood out, and the food was a definite highlight for our guests.

Jasmine B.

I have been working with Louis Gervais, Kelly, and the wonderful Marnie for the last several months for my mom's 60th birthday this July. They were all absolutely wonderful and we all couldn't have asked for better service, food, and overall experience. From the beginning of the experience I worked directly with Kelly. She was incredibly professional and always answered my emails very quickly and was always super helpful.

Marnie who also is the event planner was amazing as well. She ended up being at the event managing it the entire time and I couldn't have asked for someone more calm, friendly, and just overall fun to have around! I seriously ended up feeling like Marnie and the gang were family at the end of the party and loved having them around and helping me. Also, before the event when I felt a little stressed, Marnie eased all my stress and also kept me laughing which is definitely a bonus!

The staff during the event were all incredible. They helped me set up and were amazing throughout the event.

The food was insanely DELICIOUS. We ended up picking a family style menu and with an ever growing guest list the team was super accommodating even a few hours before the event! Also, when we had to add some vegan options a few days before they did not hesitate once to help us with that. The actual food on the event was incredible and our guests are still to this day chatting about it. Everything was perfection and myself as well as the guests and my family had no complaints or wish anything was different.

Overall, I wish I could give more than 5 stars. I would definitely use both the venue and catering again.