Prairie Bus Lines Limited - Red Deer County, Alberta

Lyla R.

Literally put my daughter on another bus as hers was broken down and then couldn't tell me where she was or what bus she was on. For over 30m I was left to panic while being told to call 3 different numbers, all of which still couldn't tell me where my daughter is!! Unbelievably unprofessional!!
Thank God I did eventually find her!!!!!

DO BETTER!! These are our CHILDREN.

Skye K.

We hired Prairie Bus for our wedding shuttles. The buses were clean and on time. Our guests had a great experience. At the end of the night we had such a blast on the bus heading home and the driver was so kind!! Thank you again 🙂

Peter A.

Although I've never used your service, I deliver parts to your facility for maintenance of the vehicles. Richard is a great guy and anyone else I've dealt with has been friendly and professional i have no doubt that the drivers are the exact same. Keep up the great work 👍👏😊

Alyssa Z.

We recently had a booking for Prairie Bus Lines for our wedding. The booking and payment were straightforward, and April promptly returned any emails and questions. Gary did a fantastic job driving; he was professional, friendly, and communicated well with us on the day. We would recommend their service to any of our family and friends, and the shuttle ensured that all of our family and friends got home safely.

Jay

Whoever drives unit 3965 in lacombe needs to slow it down, your driver almost ran into my truck while backing into my driveway, not the first time this bus goes way to fast in this crescent

Patrick S.

We’ve used them twice and both times, the driver was dangerously driving all over the road and clearly over tired.

They also didn’t stick to our agreement and were very hard to deal with when trying to bring understanding to the situation. Would not recommend to anyone.

Craig S.

⭐️⭐️⭐️⭐️⭐️ (5/5) The attentive and friendly staff of Prairie Bus Line ensured a stress-free journey, and their competitive pricing made it a fantastic value. I can't wait to book my next adventure with them! 🌟🚌🌟

Kristen K.

We were very disappointed in Prairie Bus Lines. We ordered 3 charter busses approximately a year in advance for about 150 people. We had 50 or so kids who we had promised charter busses for our excursion, and they were all so excited! We prepaid for our busses a couple of weeks in advance and thought everything was a go. On the Wednesday prior to our Saturday trip, we were emailed informing us that they no longer had charters for us, but would be sending school busses instead. Their reasoning was that they had not enough drivers, busses needed parts, and they had other contracts. We understand that, but why take our money and then leave it to the last minute. Wednesday and Thursday resulted in hours spent on the phone searching all over Alberta trying to secure replacement charter busses for our group, which we ultimately did, though it was very difficult.
I cannot review their services, as we didn't actually have them come, but we were very disappointed in the way they treated our group and for the mess that resulted by the way they handled everything. To be fair, they did refund our money promptly and didn't cause a stink about us looking elsewhere for busses. Still, we will be looking elsewhere for future bus trips. The lower price tag was not worth the stress that came from this experience.