Primary Care First Aid (Surrey Location) - Surrey, British Columbia

mashail deol

Scott, the instructor, was exceptionally thorough and articulate, incorporating real-life examples to enhance clarity. He was highly responsive and accommodating during the course registration, addressing all questions and ensuring that everything was comprehensively understood.

Vienna Braun

I’ve been to many first aid courses and this was by the far the best in quality! The instructor (James) kept us engaged and made the procedures easy to understand and remember. I appreciated knowing the WHY behind things and not just being told what to do.

Raniela Bovey

I’m bad for letting my cert expire because I dread having to go through the training repeatedly every 2-3 years. This was the first time I enjoyed the session and wasn’t struggling to stay awake through it. Great instructor with great energy. I won’t be going anywhere else in the future.

preetkamal kaur

Scott, the instructor was very thorough and clear and explained everything with real life experiences. He was very responsive and helpful while signing up for the course. He also answered all the questions and made sure that the things are clear.

Izzy McMartin

Scott was incredibly knowledgeable, very patient, and generous with his time and energy. He created a really comfortable and productive learning environment. I feel well-prepared, confident, and most importantly capable. Thank you!

Carol Wu

I booked baby sitting class in the summer for my daughter which is 9-5 course. The day before, I received email mentioned the class will finish early at 4:15 because of small class size. That is fine. I can understand. But the instructor didn’t show up until 9:30 ( I believe the instructor went to Vancouver because of wrong message from the school). When I emailed the owner for the updated finish time. I thought the class was supposed to finish later than schedule since it started late. The reply from the owner really surprised me. He claimed that the finish time won’t change. Then he started to complain that some students dropped off the class over night. It’s clear that he was not happy about it. No apology for being late, NONE! I understand people make mistakes. But late is late. He should at least say sorry ( even if you don’t feel it) since it’s in service industry. The reply is rude with no respect.
At the same time the class was poorly organized. My daughter told me that a lot of students including her don’t even have a desk. They have to put notebooks on their laps.
Will definitely not recommend this school to my friends!

Updated Aug 7: I read the reply from the owner and would like to put comments.
1) for table: I asked my daughter and her friends who went with her also. All the girls said they only had chairs cause they weren’t the first to enter the classroom. They were provided the option of using bench as table or writing on laps. So they chose to write on lap. There were NO enough tables.
2) for apology: I don’t know if the instructor apologized for the late since I wasn’t here. But I’m pretty sure there was no “sorry” or anything like that from the owner’s email since I still kept that email in my inbox.
I have no intention to argue. Just would like to show some facts here.

Bianca

Scott was a very thorough and patient instructor. The class was very informative. I did a recert class and found that the class was more engaging!

Leena Nguyen

James was a great instructor. He made the class fun and interactive. Would highly recommend!