Snodgrass Funeral Home Ltd - Okotoks, Alberta

Shawna E.

Snodgrass funeral home (Amber specifically and her team) did such an amazing job with my grandmothers funeral. They were there for us during the whole process, making it seem less and providing help and information whenever needed. I highly recommend this group when you encounter such a tough time to go through. ❤️

J B.

My family is very grateful for the compassion, kindness and support shown by Peter, Beth and the team at Snodgrass Funeral Homes, Okotoks. Our loved one, Gabriele, passed away after a very short illness. We needed to arrange a suitable farewell very quickly and were given considerable help during, and after the passing. Further assistance after the cremation was provided to arrange for special transportation of the urn.
All our requests were handled by Peter and Beth as if they were part of our close-knit family. We will always remember these kind souls with fondness and gratitude.

Scott

Disgraceful, incompetent and disrespectful. I will post the full details once I have recovered from the emotional anguish Snodgrass and their unprofessional and uncaring staff have caused.

* Destroying the body of my mother, making a viewing impossible. They then cremated her against our agreed instructions, preventing me from having a "LAST MOMENT" with her that we had arranged.

Owner/manager refuse to respond or speak to me (I shall post her cold emotionless email that took her 3 weeks to bother to reply to my complaint with).

CLASSLESS. This is the type of business that feeds on clients at their darkest times and only cares about how much money they can milk out of you while you are in emotional distress.

PLEASE, FOR YOUR BENEFIT, STAY AWAY.!!!!

There are MANY other funeral homes with 0 negative reviews. Please save yourself the misery of making this mistake. It is not worth taking a chance on them.

Emily A.

My sister and I had a deeply distressing experience with this funeral home. Not only did they lose my deceased father's personal belongings, but their lack of communication and responsiveness has been absolutely unacceptable - Lee Ann is now fully refusing to answer or return our calls to resolve the issue. We've reported this matter to the Better Business Bureau as a first step of escalation, and instead of addressing the issue, Lee Ann has chosen to ignore their calls as well. This level of unprofessionalism and disregard for grieving families is inexcusable.

Jason E.

We had a great experience with Snodgrass Funeral Home Ltd. Amber Vergo was the funeral director that we dealt with and she was fantastic. She was very kind and compassionate with our family. Thank you for helping my family during this difficult time.

Michele A.

This was a difficult time for me but I have no words to express the gratitude and heartfelt appreciation for the staff at the Okotoks and High River Homes, they all went above and beyond any requests or decisions that had to be made with the passing of my mum. They just made the whole experience a beautiful one, not a sad one. Mum picked a "living" angel that day to take as much pain away as possible. Many thanks to all the staff from the beginning to the end. I would like to send a special thanks to Breane, Okotoks, yes you were that angel.

Ian D.

We pre arranged our Mom’s service a few months prior to needing them. Charles was our director right from the beginning. Every aspect of our engagement was respectful and professional. The days leading up to the service Charles was extremely helpful with minute details and communicative. On the day of the service Charles lead us effortlessly through every aspect while still seeming to remain invisible. We can’t thank Charles and Snodgrass enough for being there for our Mom and for us.

Jose R.

From Peter and his crew there amazing place in the worse time of losing our mother we could have not had better and understanding and great service to say goodbye to our mother. From the first meeting to when mom was buried all just amazing they definitely go the extra the mile and glad to have used there services.