WorkBC Centre Ladner - Delta, British Columbia

C C

A hidden gem, quiet, many workstations, very knowledgeable and helpful staff. Raman has been exceptional with brainstorming, reviewing my CV etc. as are other staff members I'm pretty sure !

Maggie Lee

This is a complaint letter about Mary.
I contacted WorkbC in mid-January and visited their office on February 6th as scheduled. I was greeted by a woman named Mary. At that time, my job was unstable and I was at risk of losing it, so I expressed my concerns to Mary and hoped to receive help from WorkbC to learn new skills and find a new job. However, Mary insisted that my current situation was still considered employed, despite me telling her that I only had a few hours of work per week and could lose my job at any moment. She refused to provide me with any information or assistance.
After losing my job in mid-February, I found a school where I could receive skill training, but I needed assistance from WorkbC. I called Mary and she told me to call her back on February 21st to handle my case.
Finally, on February 21st, I called Mary as instructed. She answered the phone, said she was busy, and asked me to call her tomorrow. However, when I called back to ask her what time I should call, she never answered my call again. Mary's rude attitude was frustrating. I wanted to tell her that since it was her requested time, she should have arranged her schedule to accommodate mine. She should not have hung up on me with just a "you're busy" excuse. If she was unable to manage her own workload, she should apologize to me instead of being so impolite. If her abilities were not the issue, then her attitude certainly was.I believe that Mary should understand that waiting for twenty days is very difficult and stressful for a low-income, unemployed father of three children. My children's growth will not stop just because Mary is busy, and my rent will not be delayed because of her schedule. Waiting endlessly has made my life even more difficult and challenging.
I find it hard to understand why Mary has such a work attitude. I do not know if she treats others in the same way or if it is just me who receives such unprofessional and extremely rude treatment.
There is an ancient Chinese poem that says, “Tomorrow will be yet another tomorrow, and how many tomorrows will there be.” Mary, you can enjoy the sun and comfort in each tomorrow, but we are trapped in the endless waiting of tomorrow, feeling more and more anxious and helpless.
这是一封关于Mary的投诉信件.
我曾于一月中旬联系workbc 并按照预约的时间在2月6日到访，是一位叫Mary的女性接待了我，我当时工作不稳定随时可能失业，我表达了自己的担忧希望能通过workbc进行技能学习，找到新工作，Mary坚持强调我在当下的情况是有工作的，尽管我告诉了她我每周只有二十几个小时的工时，并且随时可能失业，她仍然坚硬的拒绝为我提供任何讯息和帮助！
在我2月中失业后，我找到了可以上课接受技能培训的学校，但是需要workbc的协助，我打电话找Mary，她告诉我要我等到2月21日再打给她处理我的事情.
终于等到2月21日，我按照Mary要求的时间打电话过去，Mary接起电话说她很忙要我明天再打就直接挂断了电话，我打过去想问她明天什么时候打，但是电话接通后再也没有被接听！Mary粗鲁的态度实在令人沮丧！我很想对Mary说：既然是你要求的时间，那么对于我的安排就应该在你的工作安排之内，你不应该用一句你很忙就挂断我的电话，如果你没能安排好你自己的工作，那么你应该对我感到抱歉！而不是如此无礼直接挂断我的电话！如果你的能力没有问题，那就是你的态度很有问题 ！我认为你应该了解二十天的等待，对于一个低收入 、处于失业状态，并且有三个孩子要负担的父亲来讲，日子过得艰难而焦急！我的孩子并不会因为你很忙而停止成长！我的房租也不会因为你忙而可以延迟支付！我的一切生活反而因为你让我无休止的等待而变得更加艰难和受到更大的考验！
我很难理解你为什么会有这样的工作状态 我不知道你对待其他人是否也是相同的态度 还是你只是针对我才有这样不专业和极其粗鲁的态度？！
中国有句古诗：“明日复明日，明日何其多”Mary 你可以在由一个又一个今天变成的明日里享受阳光和安逸，而我们却陷在这明日复明日的等待里愈发慌张和无助！

Serial Gamer

It's been about 2 weeks now, they have done nothing but take information from me and schedule irrelevant workshops in the upcoming month. I feel as someone who is unemployed, waiting a MONTH for a workshop that is irrelevant to what I am looking for is a waste of time. I will literally be homeless by the time that date comes around. They scheduled a time for me to sit down with on of the resume gurus. I showed up and no one was there. my meeting was 12 to 1, the exact time they close for lunch. After talking to someone about what it was I was looking for and how much I was expecting in pay, they showed me a few postings they felt would be good except they meet the pay requirements of some "fresh to the workplace" kid. Extremely low pay jobs, I would be happy if they would offer something that makes my experience worthwhile.

To sum this up. They have taken tons and tons of info from me, suggested a few postings with pay that was an absolute insult to the experience I have and the positions I have held before, they've setup a meeting that they did not show up too and they keep calling me to come in for my initial meeting that I had 2 and a half weeks ago with them. Very VERY disorganized and they really don't seem interested in helping. I have literally just wasted my time here and this is suppose to be a government supported workplace. Really shows the priorities of our Gov.

Matanumi

alright... so these guys aren't bad. They WILL help the right people in the right circumstances more then people say. heed some warnings though.
help seems to be geared towards entry level/teens/young adults who struggle to find work. There are programs and services and sponsorship that help fund training but accessing these are tricky- you have to have the right case manager (which apparently have high turn over), have a history of struggle, be in a good industry, lucky cards and stars lined up etc... sometimes it takes FOREVER to get funding or the right help. If you are coming in looking for the right help with work/funding for training right away your out of luck, look elsewhere and pay you don't lose in some wave of misfortune.

I've seen older people turned down for certain funding cause they were "overqualified" and could "already get stable work" according to the case manager, when they struggled in the field with where they were. Also they will help you get BACK to work, but they won't help you if you already have work and want to upgrade your training, you have to be fully out of work (hint: don't quit, NEVER quit a job because your dissatisfied, get terminated by employers decision if you have to but always stick it out or its MUCH harder to get help. if your discriminated against its a different story) to get the best help. Funding, severances, EI, or help from someone financially outside will help you sift though this as it takes time.

This group operates from two offices- this office and North Delta. Here's the trick of "delta." a lot of times you may have to go out to ND office. While its not bad if you have a car, it becomes a nightmare on transit because transit in this part of the region sucks! frustrating! were all apart of delta but can't be seemed to be served properly transit wise. Not entirely their fault but much inconvenience

Man I wrote this review 3 years ago and gave it 3 stars? It was decent back then..... like many other (government) resources it quickly slipped from bad to worse. They've become more useless then people claimed they once were. Another example of fine bureaucracy waste of money.

E. Nikolaevich

Предвзяте відношення до людей які не володіють в достатній мірі англійською мовою. Та не надали жодної допомоги окрім принижень на мовній підставі.

Fish Taco

complete useless waste of time , they don't help you get a job at all . i have a university degree . all they do is let you have access to a computer if you don't have your own. how about actually helping people find meaningful work

Amanda Currie

I haven't been there in awhile but the last time I went I didn't get much help ? I hope it has changed for it isn't open much anymore sadly to say

Ali Sharifian